Get in Touch
We're Here to Help
Have a question about your account, a product, or just want to say hello? Reach out — our team typically responds within one business day.
Send Us a Message
Fill out the form and a member of our team will get back to you within 24 hours.
Other Ways to Reach Us
Email Support
support@thecreditheros.com
Response within 24 hours
Phone Support
1-800-473-2387
Mon–Fri, 8am–8pm ET
Live Chat
Available on this website
Mon–Fri, 9am–6pm ET
Press & Media
press@thecreditheros.com
Media inquiries and press requests
Frequently Asked Questions
Before reaching out, check if your question is already answered in our FAQ section.
Browse FAQ
Our Location
Headquartered in the United States
We are a fully remote-first company with team members across the country, united by our mission to make financial access fair for everyone.
United States (Remote-First)